Hi_______________,

 

Thank you for getting back to us and letting us know.  Just reaching out one last time to closet the loop at our end with regards to your __________________(eg: closet and pantry storage) needs.  To help us grow our business and improve our service, may we ask you why you have chosen to do business with another company?  Was your decision price driven or designer driven? Let me know if there is anything I could have done better.

However, should you wish to proceed or need our help with any other projects in the future than please reach out at any time.

 

We look forward in hearing from you.